Terms of service.

THE FOLLOWING TERMS constitute an agreement (the “Agreement”) between you as the (“User”/”Client”) and Meraki Digital Studio, (“we”, “us”) and set forth the terms and conditions governing your access and use of our services.

OVERALL

Please review the following terms carefully. By hiring Meraki Digital Studio, you agree to be bound by our Terms and Conditions. These Terms and Conditions will become effective upon signing and will remain in effect until both the Client and Meraki Digital Studio mutually agree in writing that the services are no longer required. These conditions apply to all individuals, businesses, or entities (“Client”) engaging the services of Meraki Digital Studio, its contractors, or subcontractors, unless otherwise agreed upon in writing by both parties.

GENERAL PROVISIONS

This website is owned and operated by Meraki Digital Studio, a French company. You must be at least sixteen years old to use our website. Use of this website is at your own risk. We host our site on a reputable platform and make reasonable efforts to maintain and secure the site. However, we do not make any explicit guarantees or warranties regarding the safety of your individual use of the website. The Terms and Conditions on this page are subject to change at any time.

INTELLECTUAL PROPERTY NOTICE

All images, text, designs, graphics, trademarks, and service marks are owned by and are the property of Meraki Digital Studio or the appropriately attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modifying any materials on this site is illegal and may be prosecuted to the fullest extent permissible, including seeking financial damages and/or an injunction to stop using our intellectual property immediately.

You may NOT use our intellectual property in any manner, including republishing any text, image, design, or other content on another website or posting a quote or image from our site on any third-party website, including social media. We have invested significant time and resources into building the intellectual property on this site, and to preserve its integrity, we cannot allow any third-party use.

PAYMENT

Payments for services and/or products will be made in EUROS or GBP via Credit Card (Wise) or Internet Bank Transfer. An initial payment is required before any design work begins, and the final payment is due before any digital files are transferred or the site is launched. Payment terms will be agreed upon between Meraki Digital Studio and the client. An additional fee of 10% (of the total project fee) will be applied to all overdue balances after seven (7) days following the due date. Invoices will itemise any expenses and additional costs separately. All licenses to use or transfer ownership of any intellectual property rights (including designs completed by Meraki Digital Studio or its contractors) under this agreement are contingent on full payment, including all outstanding additional costs, expenses, fees, or any charges.

PROPOSAL

Quotations for services with Meraki Digital Studio are based on the brief provided by the Client and the expected time investment by Meraki Digital Studio, and may change if additional work is required. Quotes are valid for thirty (30) business days, after which Meraki Digital Studio reserves the right to amend prices. Service delivery dates provided in quotes are estimates and not guaranteed.

BOOKINGS

All bookings for services with Meraki Digital Studio are confirmed only upon receipt of a 25% non-refundable deposit fee. This deposit secures a spot in Meraki Digital Studio’s schedule. Upon receipt of the deposit, an email will be sent to the Client to confirm and arrange the commencement of the project.

COMMENCEMENT AND TERMINATION

This agreement begins when the Client accepts a quote, signs the agreement, and pays the corresponding deposit invoice for a Meraki Digital Studio service. It continues until all services are completed and delivered or until the agreement is terminated. Either party may terminate this agreement at any time, with written notice to the other party, if the other party ceases normal business operations; makes an assignment for the benefit of creditors; is liquidated or dissolved; becomes insolvent; files for bankruptcy; or has a receiver, trustee, or custodian appointed. In the event of termination, the Client will pay Meraki Digital Studio for all services performed up to the date of termination, calculated as a prorated portion of the total fees. For clarity, halfway (50%) completion of a project would mean that all website pages are created, placeholders (or signed-off images) are in place, and content is added.

DELAYS

The Client shall use all reasonable efforts to provide necessary information, materials, and approvals. Any delay by the Client will result in an equivalent extension of the due date for all deliverables. Delays caused by conditions beyond the reasonable control of the parties shall not be considered a breach and will result in a corresponding extension of any performance due. Each party shall use reasonable efforts to notify the other party, in writing, of any delays. Conditions beyond the reasonable control of the parties include, but are not limited to, natural disasters, governmental acts after the date of the agreement, power failure, fire, flood, acts of God, labour disputes, riots, acts of war, terrorism, and epidemics.

COMPENSATION

The Client agrees to pay the Designer the fees listed in the project proposal, including all applicable taxes. Pricing in the project proposal includes only the Designer’s fees. Any additional costs, such as hosting, printing, font licensing, art licensing, or photography, will be billed to the Client.

TECHNOLOGICAL ADVANCEMENTS

The Client should refer to hosting and domain name providers for queries regarding services such as Domain names, Hosting and registration, SSL certificates, Email addresses, and Email hosting unless they are hosted by Meraki Digital Studio. The Client should refer to their technical support company for queries regarding services such as the setup of email addresses, emails going to Spam/Junk, email not functioning, and email signatures. Meraki Digital Studio holds no responsibility if (a) your email addresses are targeted with spam, as it is outside of our control, or (b) the Client’s email account details are obtained and used to send spam or malicious material. Meraki Digital Studio designs and builds websites to the best of their knowledge at the time of completion. We shall not be responsible if the Client’s site is “hacked” or maliciously attacked. Meraki Digital Studio will not be held responsible or liable for any loss of income resulting from the Client’s website “going down”, being hacked, or otherwise.

DESIGN

The Client agrees to allow: (a) Meraki Digital Studio to add a small credit on the Client’s website, in the form of a small line of text towards the bottom of the web page; (b) Meraki Digital Studio to place its designs and work, along with a hyperlink to the Client’s site, on Meraki Digital Studio’s website for self-promotional purposes unless otherwise agreed in writing by both parties. The Client understands that Meraki Digital Studio does not take responsibility for Trademarking and that it is the Client’s responsibility to check trademark laws and existing trademarks for availability.

For Website Designs, Meraki Digital Studio will provide the Client with three (3) rounds of minor refinements at no extra cost within seven (7) days of submission to the Client for review (“Review Period”). Minor refinements include colour changes, font changes, image swaps, text changes, small adjustments to the layout, and image changes. Minor refinements do not include adding extra pages, custom CSS, third-party plugin integration, or additional content uploads not covered under the original project brief. Requests for minor changes must be made via email. Meraki Digital Studio will assume the Client has accepted the original draft with no changes if no emails requesting changes are received within seven (7) days of the review period’s start.

CHANGES TO PROJECT SCOPE

If the Client wants to change the scope of work after accepting this agreement, the Client shall send the Designer a written change order (detailed, in one email) describing the requested changes. Within ten (10) days of receiving the change order, the Designer will respond with a statement of availability, additional fees, changes to delivery dates, and any modifications to the terms and conditions. The Designer will evaluate each change order at its standard rate and charges. The Client will be billed on a time and materials basis at Meraki Digital Studio’s hourly rate of 35 EUROS per hour. These charges are in addition to all other amounts payable under this agreement, regardless of any maximum budget, contract price, or final price identified. The Designer may extend or modify any delivery schedule or deadlines in the agreement as required by such changes. The Client will have ten (10) days to respond in writing accepting or rejecting the new proposal. If the Client rejects the proposal, the Designer is not obligated to perform any services beyond those in the original agreement.

If the proposal for the amended project scope from Meraki Digital Studio is rejected by the Client, Meraki Digital Studio is not obliged to perform any services beyond those in the original agreement. Meraki Digital Studio reserves the right to extend or modify any delivery schedule or deadlines in the agreement as required by such changes.

RUSH SERVICES

If the Client requires expedited design work (outside of the project scope and agreed-upon timeframes), Meraki Digital Studio will endeavour to accommodate, but please note that quality design takes time. We have other clients booked in who have paid for our time and their spot in the queue, and we will need to be financially compensated for working overtime.

Any requests for work to be expedited before our earliest calendar start date (defined by any project or work requiring us to work after regular business hours, weekends, and/or known vacation times) will incur an additional 50% fee of the branding and/or website package cost.

EVALUATION AND ACCEPTANCE

The Client shall, within ten (10) business days of receiving each deliverable, notify Meraki Digital Studio in writing of any failure to comply with the project proposal specifications or of any other objections, corrections, or changes required. Meraki Digital Studio shall, within ten (10) business days of receiving the Client’s notification, correct and submit a revised deliverable to the Client. The Client shall, within fifteen (15) business days of receiving a revised deliverable, either approve the corrected version or request further changes. If, after three (3) refinements or corrections, the Client still finds the deliverables unsatisfactory, the Client may terminate this agreement subject to the termination clauses of this agreement. If the Client fails to provide approval or comments during any approval period, the deliverables will be considered approved and accepted.

CONFIDENTIAL INFORMATION

All materials considered confidential by either party shall be designated as confidential.

RELATIONSHIP OF THE PARTIES

No agency, partnership, joint venture, or employee-employer relationship is intended or created by this agreement. Neither party is authorised to act as an agent or bind the other party except as expressly stated in this agreement. Meraki Digital Studio and the work product or deliverables prepared by us shall not be deemed a work for hire as defined under copyright law. All rights granted to the Client are contractual in nature and are expressly defined by this agreement.

NO WARRANTY

Meraki Digital Studio’s services are provided on an “as is” basis, without any warranty or condition, express or implied.

INDEMNIFICATION AND LIABILITY

The Client shall indemnify the Designer from any and all damages, liabilities, costs, losses, expenses, or attorney fees arising out of any claim, demand, or action by a third party due to materials included in deliverables at the Client’s request. The services and the work product of the Designer are sold “as is.” In all circumstances, the maximum liability of the Designer, its directors, officers, employees, design agents, and affiliates (“Designer Parties”), to the Client for damages for any and all causes whatsoever, and the Client’s maximum remedy, regardless of the form of action, whether in contract, tort, or otherwise, shall be limited to the net profit of the Designer. In no event shall the Designer be liable for any lost data or content, lost profits, business interruption, or for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to the materials or the services provided by the Designer, even if the Designer has been advised of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy.

PRELIMINARY WORKS

We, as the Designer, retain all rights in and to all preliminary works. All designer tools are and shall remain the exclusive property of the Designer. The Designer grants the Client a nonexclusive, nontransferable, perpetual, worldwide license to use the designer tools solely to the extent necessary with the final deliverables for the project.

SUPPORT SERVICES

Once the final files are sent and the website is launched, any further revisions are supported at our hourly rate of 35.00 EUR. The Designer does not host, maintain, or support the website. The Designer was hired solely for design and customisation.

ALTERATIONS

Alteration of any deliverable is prohibited without the express permission of the Designer. Meraki Digital Studio will be given the first opportunity to make the required alterations. Unauthorised alterations shall constitute additional use and will be billed accordingly.

DISPUTE RESOLUTION

Parties agree to attempt to resolve any dispute by negotiation between the parties. If parties are unable to resolve the dispute by negotiation, either party may initiate mediation and/or binding arbitration in a forum mutually agreed to by the parties. The prevailing party shall be entitled to recover its attorney’s fees and costs in any dispute resolved by binding arbitration or litigation.

CHOICE OF LAW

This agreement is governed by the laws of France and any other courts which may hear appeals from those courts in respect of any proceedings in connection with these Terms and Conditions. If any of these Terms and Conditions are invalid or unenforceable, they may be struck out, and the remaining Terms will continue in full force and effect.

I, the undersigned client, hereby warrant that I am competent to contract in my own name. I confirm that I have read this agreement prior to its execution and am fully familiar with its contents. This agreement shall be binding upon me and my heirs, legal representatives, and assigns.

DETAILS

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.merakidigitalstudio.com website (the “Service”) operated by Meraki Digital Studio (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

By contracting Meraki Digital Studio for work, you agree that you have read the terms and conditions.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Meraki Digital Studio. Meraki Digital Studio has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Meraki Digital Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Limitation Of Liability

In no event shall Meraki Digital Studio, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Meraki Digital Studio, its subsidiaries, affiliates, and its licensors do not warrant that (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at hello@merakidigitalstudio.com.